Rules for Independent Mortgage Brokers

Conditions of Broker Entry

  1. All independent mortgage broker firms in the UK can enter.
  2. Broker firms who wish to enter must have been trading on or before 31st January 2017.
  3. Firms operating in a specific geographical area can enter the Regional Mortgage Broker Category.
  4. Firms operating nationally can enter the National Mortgage Broker Category.

Conditions for Broker Voting

  1. Only clients you have completed a successful mortgage application for in 2017 may vote for you.
  2. Clients may only vote once by completing the online questionnaire.
  3. Members of staff AND ex staff of a broker may not complete questionnaires for the same broker.
  4. New members of staff (who have accepted a position at the broker but not yet started) who are a client of the broker may NOT complete a questionnaire.
  5. Immediate relatives of broker staff (spouse, partner, parents or children) are not allowed to complete the questionnaire of behalf of the broker that the relative works for.

Conditions for Completing Broker Questionnaires

  1. Questionnaires must be completed and received by midnight on 31st January 2018.
  2. Questionnaire are CONFIDENTIAL and therefore must be completed by the client NOT by the broker on their behalf.
  3. Clients must not be influenced by the broker while completing their questionnaire.
  4. Questionnaires may not be completed over the phone by brokers on behalf of clients.
  5. Brokers must notify us of any questionnaires completed by clients online in broker offices (our voting system tracks IP addresses for every vote submitted).
  6. Questionnaires completed without valid contact details may be deleted.

Broker Scoring

  1. Regional Broker firms taking part must have a minimum of 15 questionnaires completed by clients.
  2. National Broker firms taking part must have a minimum of 50 questionnaires completed by clients.
  3. The FINAL SCORE for each broker will be calculated by taking the Average % Score and weighting this by the % Bonus achieved – determined by the total votes received.

The ESTAS Group reserve the right to disqualify any broker who does not abide by the above rules.

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